Force Submitting and Unsubmitting Applications

ZoomGrants Administrators can now force submit applications directly from their admin account. This update allows you to take action when applicants are unable to submit their application themselves—ensuring applications are moved into the review phase on time.

What Does Force Submitting Do?

When an admin force submits an application:

  • The application status changes from Incomplete to Submitted

  • The system treats the application as if it were submitted by the applicant

  • Submission timestamp is recorded based on the time of admin action

How to Force Submit an Application

  1. Log into your Administrator account in ZoomGrants.

  2. Navigate to the specific program and locate the application you want to submit.

  3. Open the Application Summary tab.

  4. Look for the Force Submit option (near the top of the application).

  5. Click Force Submit and confirm the action when prompted.

Unsubmitting an Application (Submitted → Incomplete)

Administrators also have the ability to unsubmit an application if changes or corrections are needed after it’s been submitted or the appicant chooses to withdraw.

When you unsubmit an application:

  • The application status is changed from Submitted back to Incomplete

  • The applicant regains access to edit and resubmit the application if the program is still Open

  • The submission timestamp will be reset upon resubmission

How to Unsubmit an Application

  1. Navigate to the submitted application in your admin view.

  2. Click the Unsubmit button.

  3. Confirm the action when prompted.

After unsubmitting, the application will appear in the Incomplete section of your dashboard and can be edited by the applicant.