ZoomGrants: An Overview

ZoomGrants offers a web-based system designed to simplify online application management for organizations. Whether you’re an Applicant, Collaborator, Administrator, or Reviewer, ZoomGrants has tailored features for you.

Key User Roles

Applicants

  • Create an account tied to a single organization or individual.
  • Use the Collaborator feature to invite others to specific applications.
  • Submit applications through your account and manage them over time.
  • Use a generic email if multiple people will manage the account.

Collaborators

  • Invited by Applicants to work on specific applications.
  • Access limited sections of the application as controlled by the Applicant.
  • Cannot create or submit applications; must use a separate Applicant account if needed.

Administrators

  • Set up and manage programs that receive applications.
  • Admin accounts are created by other admins in your organization.
  • Use different email addresses for separate accounts if you’re also a Reviewer or Applicant.

Admin support: adminquestions@zoomgrants.com

General support: questions@zoomgrants.com

Reviewers

  • Accounts are created and managed by Administrators.
  • Need separate accounts for each organization they review for (use alternate emails if needed).

Administering Programs

ZoomGrants makes it simple for Administrators to manage programs through a three-phase process:

Application Phase

  • Start by setting up your application in ZoomGrants.  
  • Supplement the standard questions (Applicant Name, Application Title, Amount Requested, etc.) with custom elemonts such as:

Personalized Application Questions
Budget
Tables
Document Requests

  • Before launching, test the application to ensure a smooth applicant experience and prepare to receive submissions.

Review Phase

  • Configure review settings tailored to your program’s needs.  
  • Set up your Review Committee to collaborate on evaluations.  
  • Create Scoring Questions to guide the assessment of applications.  
  • Hold review meetings to determine which applicants to select for funding.

Post-Decision Phase

Once decisions are made, prepare for the next steps:

  • Set up Reports to track progress. 
  • Manage Invoices and Payments to ensure smooth fund disbursement.
  • Create Contracts for approved applicants.

System Features

  • Web-based and accessible via any recent version of Chrome, Firefox, or Safari
  • Tab system keeps the interface organized – click tabs directly or use Next/Previous buttons to navigate.
  • The auto-save feature ensures that data is saved as you work, except in specific admin areas, such as creating and editing questions.
  • Completion check during submission highlights missing answers or documents

Troubleshooting and Support

  • If the “Saving” screen flashes continuously, try reloading the page or checking your online connection.
  • Before submitting, ensure all required fields and documents are completed to avoid errors.
  • Support Desk: Submit a ticket or contact support during office hours (8 am-5 pm MST, Monday-Friday).