ZoomGrants offers a web-based system designed to simplify online application management for organizations. Whether you’re an Applicant, Collaborator, Administrator, or Reviewer, ZoomGrants has tailored features for you.
Key User Roles
Applicants
- Create an account tied to a single organization or individual.
- Use the Collaborator feature to invite others to specific applications.
- Submit applications through your account and manage them over time.
- Use a generic email if multiple people will manage the account.
Collaborators
- Invited by Applicants to work on specific applications.
- Access limited sections of the application as controlled by the Applicant.
- Cannot create or submit applications; must use a separate Applicant account if needed.
Administrators
- Set up and manage programs that receive applications.
- Admin accounts are created by other admins in your organization.
- Use different email addresses for separate accounts if you’re also a Reviewer or Applicant.
Admin support: adminquestions@zoomgrants.com
General support: questions@zoomgrants.com
Reviewers
- Accounts are created and managed by Administrators.
- Need separate accounts for each organization they review for (use alternate emails if needed).
Administering Programs
ZoomGrants makes it simple for Administrators to manage programs through a three-phase process:
Application Phase
- Start by setting up your application in ZoomGrants.
- Supplement the standard questions (Applicant Name, Application Title, Amount Requested, etc.) with custom elemonts such as:
Personalized Application Questions
Budget
Tables
Document Requests
- Before launching, test the application to ensure a smooth applicant experience and prepare to receive submissions.
Review Phase
- Configure review settings tailored to your program’s needs.
- Set up your Review Committee to collaborate on evaluations.
- Create Scoring Questions to guide the assessment of applications.
- Hold review meetings to determine which applicants to select for funding.
Post-Decision Phase
Once decisions are made, prepare for the next steps:
- Set up Reports to track progress.
- Manage Invoices and Payments to ensure smooth fund disbursement.
- Create Contracts for approved applicants.
System Features
- Web-based and accessible via any recent version of Chrome, Firefox, or Safari
- Tab system keeps the interface organized – click tabs directly or use Next/Previous buttons to navigate.
- The auto-save feature ensures that data is saved as you work, except in specific admin areas, such as creating and editing questions.
- Completion check during submission highlights missing answers or documents
Troubleshooting and Support
- If the “Saving” screen flashes continuously, try reloading the page or checking your online connection.
- Before submitting, ensure all required fields and documents are completed to avoid errors.
- Support Desk: Submit a ticket or contact support during office hours (8 am-5 pm MST, Monday-Friday).