In each program, the program administrator decides what content they’d like to request from the applicant. As a result, the tabs, questions, and requested documents will differ between programs and organizations. (For ZGU search and training purposes, refer to the default tab labels to find the appropriate resources.) 

Admins also decide how to capture the information from their applications. They can choose the question type for each question, what features to use, what files to request, etc.

The program admin controls the application content.

ZoomGrants staff plays no role in determining the content requested by the administrator from the applicants.

Contact Admin Tab

If you have a question about the application content or what is expected of you, please use the Contact Admin tab in the application in your account to send an email directly to the program contact. The ZoomGrants tech support staff cannot answer content-related or requirement-related questions.

Character Counts

Text questions will be limited to a specific character count. Characters include letters, numbers, spaces, punctuation marks, and carriage returns. A page of text is approximately 3000 characters. ZoomGrants automatically limits short-answer responses to 255 characters or fewer (a healthy sentence or two). Paragraph-style response limits are set by the admin on each question, so they may differ.

Learn more about the character counter here.

Formatted vs. Unformatted Text

Text boxes will save unformatted text only. Bolded, italicized or underlined text will be saved in a plain text format. Bullets, numbered lists, and other formatted text may look correct on your computer but may not display the same thing on the administrator’s computer. If you’re copying and pasting content into your ZoomGrants application from another file elsewhere, be sure that your source file uses unformatted text only (such as can be found in a .txt file).

Tables

Calculated columns and rows in tables require a page refresh to display the latest calculated values. If the administrator has set up tables for you to complete in the online version of your application, keep in mind that the calculations in those tables (if any are set up) will be displayed only after you have input your information and used the Refresh Page button in the upper right corner to reload the page. If you find that a specific calculation does not run as expected, check the data that you have entered and remove any characters that are not numbers, decimals, or commas. Do not include any other symbols in the cells that are used in the calculations.

‘Required’ Document Requests

For a Document Request that has been marked ‘Required’, you must have something uploaded in that slot before you can submit your full application.  If you think that a requested document does not apply to your application, you still need to have something uploaded there. Contact the program admin to ask what they’d like you to do. Some admins will accept a document stating why the requested document does not apply to the applicant. In any case, you’ll need to have a file in that slot before you can submit the application.

Auto-Save Feature

As you work through the application, remember that the system will automatically save your changes when you leave each field. You can click on each tab to access the content within it, or you can use the Previous and Next buttons to move sequentially through the application. You do not need to finish the application in one sitting nor do you need to intentionally save it.

Read more about the auto-save feature here.

Check for Completion

When you’re ready to submit your application, ZG will check to ensure that you have answered the questions presented to you and that you have uploaded files in each ‘required’ document slot.

Read more about the check for completion here.

Application Print Preview

Click the Print/Preview button to print a copy of your entire application. The Print/Preview also shows the calculated columns in tables in the Budget tab (if the program admin has set any up).