Adding & Editing Questions

By adding questions to the Pre-Application, Application Questions, and Report tabs, administrators customize the program to gather whatever data they need.

How It Works

Administrators use the Add a Question button to generate new questions in the Pre-Application, Application Questions, and Report tabs.

Question Types

There are several types of questions in two categories:

Short Answer Questions

Single Line

Text field – Enter text answers; 255 character limit

Multiple choice

Radio button – Select ONE item from a list of options

  • Modifications (1 per multiple-choice question):
    • To add a blank, fillable item, enter “Other:” as one of the line items OR
    • To add a single line field after one of the options, enter “explain:” (as in “Yes, please explain:”).
Checkbox

Checkboxes – Select ONE OR MORE item(s) from a list of options

  • Modifications (1 per checkbox question)
    • To add a blank, fillable item, enter “Other:” as one of the line items OR
    • To add a single line field after one of the options, enter “explain:” (as in “Yes, please explain:”).
Table-style

Stacked fields – Input numerical data; 10 character limit per box; Automatically totaled after the last line item in the question

Table-style questions are intended to capture related pieces of numeric data, such as in demographic or ethnicity questions. All table-style questions feature an automatic grand total at the bottom of the question. As a result, using a table-style question to capture unrelated numeric data points may cause confusion, so try using multiple questions instead.

Long Answer Questions

Paragraph

Text field – Enter long text answers; Customizable character limit (up to 65000 characters, including spaces)

In each questions tab, questions can be broken up using Section Titles and/or a Branching Question.

Question Type Limits

To help maximize program quality and prevent overloaded applications, ZoomGrants limits the number of questions that can be added in the questions tabs:

Pre-Application – 15 questions: 10 short answer, 5 paragraph

Application Questions – 50 questions: 30 short answer, 20 paragraph

Report – 30 questions: 20 short answer, 10 paragraph

If you see a message indicating that you’ve reached the question limit, you’ll need to consider combining or streamlining your questions.

How To Set It Up

Adding A Question

  1. Click the Add a Question button to create a new question in the Pre-Application, Application Questions, or Report tabs.
  2. Enter your question text into the first box.
  3. Add additional information in the second box. Additional information is displayed in italics below the question text.
  4. Select the question type from the dropdown on the right.
  5. Choose your options. 
    • If you choose multiple choice, checkbox, or table questions, enter the options in the appropriate fields.
    • If you choose a long answer question, enter the desired character limit in the box near the bottom. (If you’d like to adjust the default character limit for new long answer questions, change that setting in the Settings tab, then reload the page.)
  6. Click the Save This Question button when you are finished.

Remember that at any time you can use the Applicant View to see how your questions appear. 

Adding, editing, and deleting questions is the only function in ZoomGrants where the Auto-Save feature does not apply. We don’t want to post any changes until you confirm that you’re really ready to update the field, so be sure to click the save button when you’re done!

Editing A Question

Editing Questions in a Live Program

If you’ve already started to receive applications or reports, changes to the application questions may negatively impact existing application data. Contact us prior to making any changes to your program.

  1. Click the Edit button to the right of a question to edit a question that you’ve already created.
  2. Edit the text or question type as necessary.
  3. Click the Save This Question button to save your changes.

Deleting A Question

  1. Click the Edit button to the right of the question.
  2. Clear out the question text field.
  3. Click the Save This Question button.The question will disappear and the remaining questions will be re-numbered when the page is refreshed.

Reordering Questions

Our support team can help you rearrange your questions within the tab! Add all of the questions that you want, then send us an email with the order that you’d like them to be in, and we can move your questions for you.

Troubleshooting

How many questions can I have?

To help maximize program quality and prevent overloaded applications, ZoomGrants limits the number of questions that can be added in the questions tabs:

Pre-Application – 15 questions: 10 short answer, 5 paragraph

Application Questions – 50 questions: 30 short answer, 20 paragraph

Report – 30 questions: 20 short answer, 10 paragraph

If you see a message indicating that you’ve reached the question limit, you’ll need to consider combining or streamlining your questions.

This question won’t save. Now what?

Read more about saving issues here.

How do I reorder the questions?

Need to move or renumber questions? See above.

Not the solution you were looking for?
Click the link below to submit a support ticket
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