Check for Completion Feature
Before an applicant submits an application, ZoomGrants will check to make sure that they have answered the displayed questions and provided the required...
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These are all of the ZGU articles.
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Transferring Applications to Another Account
If necessary, our support team is happy to help move applications between accounts. There are a couple of ways that... -
Approved Applicants: Submitting Reports, Invoices, and Adjustment Requests
Your application has been approved – congratulations! If your funder has asked that you submit reports, invoices, or adjustment requests... -
Finding Your Applications
Accessing Your Applications My Account Home After you’ve created your applications, you can access all of the applications that you’ve... -
Creating a New Application to Submit
If you’re already a user, note that there are several ways for existing applicant account owners to create a new application: Creating... -
Applicants: Completing the Application
As a cloud-based system, ZoomGrants makes it easy for applicants to work on and submit their applications. ZG takes the program... -
How can I invite another user to work on my application or add someone else to our account?
If you’re a new user and you haven’t yet set up your account, please read this article first: Setting Up Your Account.... -
The ‘Saving’ screen is still flashing… now what?
Usually, the ‘Saving’ screen makes a quick appearance after you make a change in a program or application and goes... -
How do I change or reset the email address or password on an applicant account?
The steps for changing the login credentials – the email address and password that you use to log into your applicant... -
How can I verify that my application was submitted?
So you’re pretty sure that you submitted your application but the confirmation email hasn’t come through. Sometimes emails get lost.... -
I already have an account. Why can’t I create an application?
Did you create your own account? Please see this help article for more information: Creating a New Application If you... -
How do I save my application?
ZoomGrants Auto-Save Feature Working on your application… As you work through your application, inputting your answers and moving into the... -
How do I edit and re-submit something?
If you’ve submitted a pre-application, application, invoice, or report and you find that you need to update and re-submit it, your... -
Why can’t I complete the other tabs of my application?
Quick question: Are you the application owner (the person who created the application and controls the applicant account) or a collaborator? For Applicants:... -
How do I upload documents to my application?
Uploading documents to your application is a snap and follows a process similar to attaching a document to an email.... -
I can’t find a Submit button. How do I submit an application?
If an application is eligible to be submitted and the user looking at the application is qualified to submit it,... -
Where did my application go?
If you’re having trouble finding your application, start by logging in at http://ZoomGrants.com/login. Accessing Your Application My Account Home When you log... -
How can I delete an application?
Applicants have the option to permanently delete from their account any application that has not yet been submitted. Two things... -
The person who controlled our account is leaving or has left our organization. What now?
Gaining Account Access The best way to retain access to your organization’s primary applicant account is to be proactive. Make sure... -
I am a grantwriter or represent multiple organizations or people. How can I use ZoomGrants?
If you submit applications on behalf of multiple organizations or people, we’re glad you’re here, reading this article. Applicant accounts... -
How to Accept a Late, Emailed/Hardcopy, or Special Application
Sometimes, applicants need special attention. They might need a deadline extension or they might need the program to be re-opened... -
Applicant View
The Applicant View provides an easy way for administrators to see how their program appears to their applicants. While it... -
Open an Application for Editing
If an applicant needs to update a submitted application or complete and submit an application after the deadline, a program... -
How to Review Applications
Accessing Your ZoomGrants Account Log into ZoomGrants with your account credentials. Your account credentials will be provided by the program... -
External Document Uploads
Administrators can set up certain document requests to allow applicants to provide a link so that someone can upload a... -
Why can’t an applicant see an application in their account?
If an applicant contacts you and indicates that they cannot find the application in their account, there are a few... -
Updating User Account Credentials
To change the password or email address on your account, start by logging into that account using your current login... -
How does the character counter work?
The ZoomGrants character counter that you see on some text boxes counts anything that takes up space in that text... -
Formatting Application Question Responses
ZoomGrants prioritizes the consistent readability of text responses on the review side (where the program administrators and application reviewers read... -
Tech Tips for Applicants Submitting Applications
Technical Requirements To use ZoomGrants to submit applications, you’ll need a computer, internet access, and a valid email address. Don’t... -
Friendly URL’s
In addition to using the ZoomGrants-generated links to provide applicants with access to programs, admins can also create “friendly URLs”... -
Billing
If you’re an organization using ZoomGrants to receive applications online, we’ve made the billing process easy to understand. Read on... -
Application Status
ZoomGrants allows applicants to quickly check their submitted applications’ status without having to continually log back into their account. Application...